Frequently Asked Questions
Everything you need to know about your MGK merch order.
How long will it take for my order to ship?
Standard processing takes 3-5 business days. Once shipped, domestic orders typically arrive within 5-7 business days, while international shipping can take 2-4 weeks depending on customs.
What is your return policy?
We accept returns and exchanges on unworn and unwashed items within 30 days of delivery. Please note that limited edition drop items and autographed memorabilia are final sale.
How do I know what size to order?
Most of our apparel features a modern, slightly oversized fit. We recommend checking the specific size chart located on each product page to ensure the perfect fit for your style.
Do you ship internationally?
Yes, we ship to most countries worldwide. Please be aware that international customers are responsible for any customs fees, duties, or taxes imposed by their local government upon delivery.
Can I change or cancel my order after it's placed?
Since we aim to process orders as quickly as possible, we can only make changes or cancellations within 1 hour of purchase. Please contact our support team immediately with your order number.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.