Returns & Exchanges
We want you to be fully satisfied with your Machine Gun Kelly official merchandise. If your order isn't perfect, we accept returns and exchanges on unworn, unwashed items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags remain attached and the merchandise is in its original condition.
Affix Shipping Label
Download and print the prepaid shipping label provided through the portal and attach it firmly to the outside of your return package.
Receive Your Refund
Once our warehouse inspects and approves your return, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing